Frequently Asked Questions
Find answers to common questions about our services
What services do you offer?
We offer comprehensive cleaning services including regular house cleaning, deep cleaning, move-in/move-out cleaning, post-construction cleaning, and specialized services like carpet cleaning, window cleaning, and pressure washing. We also provide lawn care and maintenance services.
How much do your services cost?
Our pricing varies based on the size of your home, type of service, and frequency. We offer free quotes with no obligation. Contact us for a personalized estimate tailored to your specific needs.
Are your team members insured and bonded?
Yes, all our team members are fully insured and bonded. We carry comprehensive liability insurance and surety bonds to protect your property and provide peace of mind.
What areas do you serve?
We serve San Antonio and surrounding areas including Alamo Heights, Stone Oak, The Dominion, Boerne, and New Braunfels. Contact us to check availability in your area.
How do I schedule a service?
You can schedule a service by calling us at (210) 555-0123, filling out our online quote form, or using our mobile app. We'll work with you to find a convenient time.
Do you provide your own cleaning supplies?
Yes, we bring all necessary cleaning supplies and equipment. We use eco-friendly, professional-grade products that are safe for your family and pets.
What if I'm not satisfied with the service?
We offer a 100% satisfaction guarantee. If you're not completely satisfied, we'll return to fix any issues at no additional cost.
Do you offer recurring cleaning services?
Yes, we offer flexible subscription plans for regular cleaning services. Choose from weekly, bi-weekly, or monthly schedules to keep your home consistently clean.
Are you available for emergency cleaning?
Yes, we offer 24/7 emergency cleaning services for urgent situations like water damage, post-party cleanup, and move-out emergencies.
How do I pay for services?
We accept all major credit cards, cash, and checks. For recurring services, we offer convenient automatic billing options.
Do you clean during holidays?
We offer limited holiday cleaning services. Contact us in advance to check availability and schedule holiday cleaning appointments.
What should I do to prepare for cleaning?
Simply clear surfaces of personal items and valuables. We'll handle the rest! No extensive preparation is required.
Still Have Questions?
Can't find the answer you're looking for? Our friendly team is here to help.